Question What size should I choose? Can I try them at a store?
AnswerThe sizes of Bâbili usually fit well according to the size you normally buy.

If you have any doubt, always choose your normal size, if you do not like at the moment you receive your order and you want a different size, don’t worry. Contact us and we will send a new size that fits your needs to your home and take the other one.

Also, we have a physical store in the sunny city of Elche (Alicante, Spain), we will be publishing the locations of the new stores.

Question Can I change or return items? How?
AnswerFor any return you need you can contact us by our email: info@babilibrand.com and we will be happy to help.

Size changes are free and returns will not have any cost for return transportation, the full value of the purchased product will be returned (never the shipping costs associated with the initial order if any).

Question How I can pay for my purchase?
AnswerYou can pay for your purchase through Visa, Visa Electron, MasterCard and Paypal credit and debit cards. If your card is American Express, we recommend you as a means of payment Paypal.

Payments can only be made in Euros (€).

Payments by credit or debit card will be made online in real time by a secure method connected with financial institutions of the first line. At no time will babilibrand.com host or store bank card data. Remember that you must have operative, current and enabled for secure payments online your debit or credit card, as well as the data or security keys that your bank requires. If you have questions about these conditions, please contact your bank.

If you wish to request an invoice, contact us indicating the complete details of your order, as well as your company name and DNI / CIF.

Question How much is the shipping?
AnswerThe shipping costs will be 5.45€ for shipments to the mainland and the Balearic Islands.
Question What is the delivery time?
AnswerOrders have a term of 2 to 7 business days.

– The orders will be prepared and delivered to the transport agency approximately 24 hours * after the processing of the order.

Once your order is in the hands of the transport agency, it will be delivered within 24-48 hours **.

* (Orders placed on Friday, Saturday and Sunday will be prepared and delivered to the agency on the following Monday.In the case of placing the order on a holiday, it will be prepared and delivered to the transport agency the next business day)
** (estimated time for the first delivery attempt, the transport agency does not distribute Saturdays or Sundays)

Question Is it safe to buy through Bâbili website?
AnswerIn Bâbili we guarantee the security of your purchases through Internet, since we use secure payment systems of financial entities.
Question Will I receive the same product that I see in the photo?
AnswerYes, although it may happen that in some models there is a difference in color due to the resolution of your computer’s monitor.
Question Are the prices of the online store and the physical store the same?
AnswerYes, they are the same prices, except special online promotions. In case of detecting any error, physical store prices will apply.